March 20, 2006

Online banking struggles with IE7

by Brian Turner

Computers & Internet

The Royal Bank of Scotland is warning users that it’s online banking facility will not work with Internet Explorer 7.

The warning comes as Microsoft prepares to launch Internet Explorer 7 this summer.

Some banks use somewhat antiquated online banking systems, and the Royal Bank of Scotland online banking system suffers especially from being an older set-up.

To set up a Royal Line Direct banking account online, the user must download over a dozen Active X controls, and allow pop-ups to work in the browser.

The system itself has only been tested to work with Windows operating systems up to Windows 2000, and Internet Explorer releases 4.0 to 6.0.

Other browser options are very limited – the Royal Bank of Scotland online banking will not work with other popular browsers such as Mozilla Firefox.

Until they finally modify their online banking system, the Royal Bank of Scotland is advising its customers to download the obscure Maxthon browser.

It’s somewhat disappointing that a large UK bank hasn’t updated it’s online banking system in 6 years while internet browsing technology has continued to change dramatically.

In the meantime, until they finally get around to updating their system, Royal Bank of Scotland customers must face downloading third-party software simply for the purpose of keeping an eye on their banking with RBS.

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Story link: Online banking struggles with IE7


2 Responses to “Online banking struggles with IE7”

  1. Platinax Small Business News » Government websites failing on October 23rd, 2006 10:58 am

    [...] Already some banks are warning that their internet banking systems will not be accessible with the new browser, as they fail so miserably on standards. [...]

  2. Financial sites only like IE? : Internet Business on September 16th, 2008 10:09 pm

    [...] It’s not the only time I’ve seen banks struggle with Firefox. [...]

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